Frequently asked questions

Please bring your insurance card, a copay if you have one, and a current list of your medications or your labeled medication bottles.
Yes, you will receive a reminder call prior to your appointment.
Yes, you will receive a packet of new patient paperwork to complete at your first visit.
For your initial visit, please plan to stay for at least 90 minutes for your evaluation.
Payment is due at the time service is rendered.
For your convenience, our practices accept cash, personal checks, money orders, and credit cards (Visa, MasterCard, Discover, and American Express).
We participate in most major billing plans. Our appointment coordinators can review insurance information with you when scheduling your appointment.
If you are unable to keep your appointment, please call your doctor's office as soon as possible to reschedule. If you miss your appointment and do not call to cancel, a $35 No Show Fee may be applied.
For all billing related questions, please call our office for assistance.
Yes, you can access your medical information via our patient portal. Ask our office staff about signing up for the patient portal at your next visit.
Prescription refill requests can be submitted via the patient portal. or you can call your doctor's office to request a refill.
To receive a copy of your test results and medical records, please call your doctor's office. You will need to sign a consent form to release this information if your records are being sent to another office or hospital.